This is where we evaluate your biggest cyber and physical security risks and gaps. Then, we create a customized plan of action to resolve any issues.
This is the part of the process where walk you through the evaluation of your IT hardware and systems. We outline the uncovered cybersecurity vulnerabilities as well as any gaps that are hurting your operational efficiency. Then, we walk you through our customized plan to address your risks and gaps and next steps to increasing your cybersecurity and IT operational efficiencies.
Once we receive your go-ahead, we begin preparations for executing the plan.
This is where we get to work On addressing your chronic IT Issues, streamline your efficiency, and improve your cybersecurity.
This is where we align your IT services with your business needs and goals. Highlights include:
Updating your software and devices
Eliminating your hardware bottlenecks
Improving your security and compliance posture
Migrating key services to the cloud or a secure on-site server
Offering additional security awareness education and training
This is where we proactively track your IT systems 24/7, perform preventative maintenance and apply IT services and cybersecurity best practices to push your efficiency and performance even farther.
We proactively monitor your systems to prevent data loss and downtime from occurring, instead of reacting to problems. Basically, we’re constantly watching your systems for anything out of the ordinary.
During this ongoing monitoring and maintenance phase, you’ll receive our Monthly Client Full Executive Summary Report. This report outlines your progress on key metrics including number of closed tickets, category of tickets worked on, number of hours spent on resolving tickets and your thoughts on the quality of our support service.