EXECUTIVE IT PLAYBOOK
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    The SMB security quick-wins

    The cybersecurity survival guide for Metro Detroit small and midsize businesses.

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    SECTION // 01IMMEDIATE RISK ASSESSMENT

    The 3AM test

    Cyber threats do not keep office hours. Most IT operational gaps are invisible until they become expensive outage claims. If your main server or tenant locked at 3:00 AM tonight, can you answer these four questions?

    Who gets alerted?

    Is there a human-reviewed 24/7 Security Operations Center actively watching your environment?

    How fast is response?

    Do you have a documented SLA for emergency response and incident containment?

    Is backup verified?

    When was the last time a full system restore test was performed and recorded?

    Would operations stop?

    Could your organization survive 48 hours of total operational downtime?

    The operational reality

    If you do not have clear, verifiable answers to these four questions, your coverage is an unverified promise.

    SECTION // 02VULNERABILITY CHECKLIST

    The false sense of security checklist

    Review your current IT posture against these baseline administrative standards. Check the controls you can produce evidence for today.

    Enforced MFA on every user account, including email, VPN, and admin portals.
    Zero credential reuse permitted between corporate and personal devices.
    Backups are isolation-tested for full recovery monthly, with dated log records.
    Your IT provider maintains a written SLA for critical ticket response times.
    You maintain an updated evidence package for your cyber insurance renewal.
    Executives and administrative roles carry additional conditional access protections.
    Endpoint detection and response (EDR) is actively monitored by US-based SOC engineers.
    6 to 7 CHECKED
    Low Exposure
    4 to 5 CHECKED
    Moderate Exposure
    0 to 3 CHECKED
    High Audit Failure Risk
    SECTION // 03ACTION ITEMS

    Immediate fixes you can inspect today

    Real security is built on documented execution. Here are four baseline controls to audit immediately with your IT team.

    Enable MFA across all accounts

    Ensure Security Defaults or Conditional Access is actively enforced in Microsoft 365 and cloud tenants, especially for remote access.

    Offboard former staff

    Orphaned accounts are a primary entry point for credential attacks. Audit and deprovision inactive directory accounts immediately.

    Strengthen password policies

    Implement long passphrases and vaulted password managers rather than frequent complex rotations that encourage written shortcuts.

    Verify backup restore logs

    Do not rely on green status emails alone. Execute a test file and database restore to verify actual time-to-recovery.

    SECTION // 04COMPLIANCE & INSURANCE

    Cyber insurance readiness

    Carriers now treat insurance applications as technical audits. Attestations are no longer enough; underwriters ask for exported configuration logs and policy evidence before renewing coverage.

    Common coverage denial factors
    • Missing MFA on remote desktop or VPN
    • Undated incident response documentation
    • Unpatched critical server vulnerabilities
    • Non-isolated backups accessible from local admin accounts
    UNDERWRITING EVIDENCE

    Required baseline controls

    24/7 EDR & SOC Monitoring
    Annual Security Awareness Training Records
    Immutable Offsite Backups with Restore Logs
    Documented Patch Management & Incident Response Plan
    SECTION // 05STRATEGIC OVERSIGHT

    Executive visibility dashboard

    Key performance indicators business leaders should receive in monthly posture reporting.

    Failed Login Attempts
    Backup Success Rates
    Device Health Status
    Ticket SLA Response Time
    Phishing Simulation Activity
    Uptime & Downtime Trends
    NEXT STEP

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