ADMINISTRATIVE INTAKE PORTAL

    Authorized IT service request forms

    Structured administrative intake for client managers, HR directors, and authorized IT contacts. Every submission routes directly into our automated processing queue.

    Encrypted Intake
    Automated SLA Dispatch
    Audit-Documented Logs
    OFFICIAL INTAKE CHANNELS

    Select a request category

    Clicking any form will open NTM's verified secure intake portal in a new browser tab.

    USER MANAGEMENTFORM // 01

    New Employee Onboarding

    Standard User Setup

    Provision M365 credentials, mailbox, hardware standards, security groups, and access permissions for incoming staff.

    USER MANAGEMENTFORM // 02

    Employee Offboarding

    Immediate / Scheduled Deprovisioning

    Securely revoke system access, archive mailboxes, collect hardware assets, and transfer file ownership upon employee departure.

    HARDWARE & ASSETSFORM // 03

    New Computer Procurement

    Standard Device Order

    Order business-class workstations or laptops pre-configured with NTM SafeSecure endpoint protection and domain policies.

    APPLICATION SECURITYFORM // 04

    New Admin Consent Request

    M365 Enterprise Apps

    Request tenant-wide administrative approval for third-party Microsoft 365 Enterprise applications and OAuth integrations.

    INFRASTRUCTUREFORM // 05

    Network Port Security

    Add / Remove Device Port

    Submit requests to enable, disable, or reconfigure physical wall jack network ports and device VLAN assignments.

    NEED IMMEDIATE HELP?

    Have an urgent IT outage or emergency security incident?

    Service request forms are monitored during business hours. For immediate critical support, reach our Metro Detroit dispatch team directly.