Request a consultation.
Speak directly with an experienced Michigan technology leader. No sales pitches, no jargon, and zero obligation.
Four fields. A real person reads every request.
Whether you need help passing a cyber insurance audit, eliminating helpdesk delays, or automating manual workflows, our Metro Detroit team is ready to help.
Available 24/7/365. Dial 1: AI Support for Faster Service, 2: Call Queue, 3: Billing, 4: Sales.
30400 Telegraph, Suite 116
Bingham Farms, MI 48025
"NTM led by Kelly Siegel and his team are the one stop shop for IT security, cybersecurity and technology support. Even if you are pleased with your current IT security provider, give them a call to see how they can improve upon your current operation."
Request a consultation
Direct response from our Metro Detroit team
The Commitment to Excellence Plan
When an issue occurs, we follow a documented three-stage service recovery protocol so repeat problems never drag down your team.
Immediate Response
Your ticket routes directly to a US-based engineer with a 98.85% SLA met track record.
Root-Cause Resolution
We resolve the underlying technical root cause rather than applying temporary surface workarounds.
Documented Safeguards
Vaulted credentials, updated runbooks, and systemic fixes ensure the problem stays solved.
Frequently asked questions.
Everything you need to know before reaching out.
What happens after I submit a consultation request?
A senior US-based engineer or director from our Bingham Farms team reviews your request and reaches out within 1 business hour (Mon-Fri 8 AM to 5 PM). We arrange a brief 15-minute phone call to understand your environment and goals before scheduling an on-site or virtual discovery session.
Is there any cost or sales pressure attached?
Zero. Our initial consultation is 100% free with no obligation. We focus on plain-language facts, reviewing your current IT posture, carrier audit readiness, or workflow bottlenecks.
What if we already have an internal IT team or outside provider?
We frequently co-manage IT alongside internal teams to handle specialized 24/7/365 Security Operations Center monitoring, project deployments, or cloud infrastructure. If you have an outside provider, we provide a confidential second opinion on your audit readiness and response SLAs.
How fast can NTM onboard our organization if we proceed?
Our structured onboarding runs through a documented 11-step process from network discovery scan to final sign-off. Typical deployment takes 2 to 4 weeks depending on endpoint count, with zero disruption to daily business operations.