CRM · MANAGED PERFORMANCE
    4.9 on Google, 40+ reviews

    Every lead captured. Every system behind it managed.

    One place for every lead, call, and customer conversation, backed by helpdesk, Microsoft 365, and endpoint management from engineers who answer when you call.

    Instant capacity audit. No obligation.

    NTM Elevate lead lifecycle: one entry, then five tracked stages from Captured to Won, with 96.91% CSAT and 98.85% SLA met.
    BrightwingEMS StarNippon ExpressLeggett & PlattSun CommunitiesPSED LawChildren Hospital of Michigan FoundationDetroit Auto Dealers AssociationCH RobinsonThe Kresge Foundation
    BrightwingEMS StarNippon ExpressLeggett & PlattSun CommunitiesPSED LawChildren Hospital of Michigan FoundationDetroit Auto Dealers AssociationCH RobinsonThe Kresge Foundation
    Serving Michigan businesses since 1997.
    98.6%CSAT score. Verified client satisfaction.
    98.85%SLA met across all support queues.
    24/7Phone support, human plus AI routing.
    1997Founded in Michigan. 29 years in business.
    THE FOLLOW-UP GAP

    The 4 things that break follow-up.

    Most teams lose revenue here. These four gaps are where leads, follow-up, and customer relationships quietly slip.

    Leads with no owner

    Gap: New leads sit in a shared inbox or spreadsheet, waiting for someone to notice.

    CRM fix: Automatic lead routing with round-robin assignment so every inbound lead has a name on it within minutes, not days.

    Conversations scattered across tools

    Gap: Calls, emails, and texts live in separate systems, so nobody has the full picture.

    CRM fix: Unified communication logging that puts every customer interaction in one timeline, visible to the whole team.

    Manual data entry and double-handling

    Gap: The same customer info gets typed into three different places, and half of it goes stale.

    CRM fix: Automated workflows that move data between systems so your team stops copying and pasting, and records stay current.

    No visibility into pipeline health

    Gap: You cannot tell which deals are stalling until they are already lost.

    CRM fix: Pipeline stages and dashboards that show where every deal stands, with alerts before opportunities go cold.
    CRM IMPLEMENTATION

    The platform that turns leads into revenue.

    A CRM built around how your team actually sells, with automation and reporting configured to fit your workflow, not the other way around.

    Lead Capture & Routing

    Every inbound lead, from web forms to phone calls, lands in one pipeline with automatic assignment to the right rep.

    Unified Communication Logging

    Calls, emails, and SMS tracked in a single timeline so your team always knows the last thing said to every contact.

    Workflow Automation

    Automated follow-up sequences, task creation, and stage transitions that move deals forward without manual nudging.

    Pipeline & Sales Dashboards

    Real-time visibility into every deal stage, win rates, and rep activity, with reports your leadership can actually read.

    Appointment Scheduling

    Calendar booking built into the CRM so prospects self-schedule without the back-and-forth, and reps show up prepared.

    Onboarding & Data Migration

    We migrate your contacts, deals, and history from spreadsheets or legacy systems, and train your team to use it.

    PRODUCTIVITY CALCULATOR

    What is friction costing your team?

    Adjust your team parameters to see your annual recovered capacity in real time.

    TEAM PARAMETERS

    Slide values to reflect your organization

    115

    Team headcount

    $35/hr

    Fully loaded cost per hour

    2 hrs

    Lost to slow tech & resets per employee

    $5,000

    Tools & support invoices

    ESTIMATED RECOVERED CAPACITY
    REAL-TIME
    ANNUAL RECOVERED CAPACITY
    $293,020

    Estimated annual capacity returned to your business by eliminating system slowdowns, ticket delays, and security friction.

    Build my estimate

    These numbers assume systems that stay up. Not sure yours would? Check your exposure in 1 minute

    The Revenue Leak Playbook

    Discover why most businesses lose leads before they call back and how to build a lead machine without hiring more staff.

    No Spam Instant Access 100% Free
    PRICING

    Straightforward pricing. No mystery quotes.

    Answer a few questions and get a ballpark for your business in about two minutes, before you ever talk to sales.

    GET IN TOUCH

    Ready to stop losing leads to your systems?

    Four fields. A real person reads every request.

    PHONE SUPPORT · 24/7
    (248) 658-0830
    Dial 1 AI Support · 2 Queue · 3 Billing · 4 Sales
    info@trustntm.com
    We reply within 1 hr, Mon to Fri 8 AM to 5 PM.
    30400 Telegraph, Suite 116, Bingham Farms, MI 48025
    Mon to Fri 8 to 5

    Request a consultation

    A real person replies within business hours, Mon to Fri 8 AM to 5 PM. No spam, ever.

    4.9 on Google · 40+ reviews
    Serving Michigan businesses since 1997.
    Instant capacity audit. No obligation.Calculate my recovered capacity